Data we collect
- Account details: name, email, phone number, country and preferred language.
- Booking details: appointments, the therapist you chose, and payment history.
- What you choose to share with your therapist in the app.
- General technical data about site use, such as device type and pages visited.
Payment data
Payments are processed entirely by Paymob under card industry security standards (PCI DSS). We never receive or store your full card number on our servers.
How we use your data
- To provide sessions and manage bookings, payments and refunds.
- To contact you about your appointments and account.
- To improve the service and keep it secure.
- We do not sell your data or use session content for advertising.
Confidentiality and sharing
What you say in sessions is confidential between you and your therapist, and therapists are bound by professional confidentiality.
We share data only with service providers needed to run the platform, such as our payment and hosting providers, and only as much as necessary, or where the law requires it to protect someone’s life.
Data security
We use encrypted connections (HTTPS) and access controls to protect your data, and handle personal data in line with Egypt’s Personal Data Protection Law No. 151 of 2020.
Your rights
You can ask to see or correct your data, or delete your account, at any time by emailing [email protected].
Contact us
- Company: Sy Cura Group
- Address: Unit 29, 3rd floor, Arab Home Mall, Shinzo Abe Street, Nasr City, Cairo, Egypt
- Email: [email protected]
- Phone: +20 120 779 9988